Thank you for shopping with TrendyVibes. We are committed to providing a premium shopping experience and ensuring customer satisfaction. If for any reason you are not fully satisfied with your purchase, we offer a clear and professional return and refund process to support your needs.

1. Eligibility for Returns

You may return most new, unused items within 7 days of delivery for a refund or exchange. To be eligible:

• The item must be unused, undamaged, and in its original packaging.
  
  
• A valid proof of purchase or order confirmation must be provided.
  
  
• All returns must be approved by our customer support team before being shipped.
  
  

2. Non-Returnable Items

The following items are not eligible for return:

• Items marked as final sale
  
  
• Personalized or custom-made products
  
  
• Gift cards
  
  
• Products showing signs of wear, use, or alteration
  
  

3. Return Procedure

To initiate a return:

1. Contact us at info@trendyvibes.com with your order number and reason for return.
   
   
2. Upon approval, you will receive return instructions and a return authorization.
   
   
3. Carefully repackage the item with the return authorization and ship it to the provided address.
   
   

Note: Customers are responsible for return shipping costs unless the item is defective or incorrect.

4. Refund Timeline

Once your return is received and inspected:

• You will be notified of the approval or rejection of your refund.
  
  
• If approved, your refund will be issued to the original payment method within 2–3 business days.
  
  
• You will receive a confirmation email once the refund has been processed.
  
  

Partial refunds may apply for items returned in non-original condition or without original packaging.

5. Delayed or Missing Refunds

If you have not received your refund within the stated timeline:

• Recheck your payment account
  
  
• Contact your credit card provider or bank (some delays may occur)
  
  
• If the issue persists, email us at support@trendyvibes.com for assistance
  
  

6. Exchanges

We replace items only if they are defective, damaged, or incorrect. To request an exchange, contact us within 48 hours of receiving your item with a detailed explanation and supporting images.

7. Damaged or Incorrect Items

If your item is damaged or incorrect:

• Notify us within 48 hours of delivery
  
  
• Provide clear photographs of the item and packaging
  
  
• We will prioritize sending a replacement or issue a full refund based on the situation
  
  

8. Order Cancellations

Orders can be cancelled within 12 hours of placement. After that, we cannot cancel or modify orders once they are processed or shipped.

Contact Us

For returns, refunds, or general inquiries, contact us:

Email: info@trendyvibes.style
Website: www.trendyvibes.style